There is no immediate danger, as the thief cannot log in without a password and cannot change anything accordingly. An e-mail for a password reset is also sent only after successful identification. Money withdrawals via app are not possible. We recommend that you contact your mobile phone provider to block your mobile number and avoid any costs.
No. For us, it has always been a central concern to ensure maximum security for pension assets. Thus, there is no connection between the VIAC App and WIR Bank or Credit Suisse. It is therefore impossible to access the assets of the Terzo Pension Foundation via the app. In principle, our solution is safer than any e-banking solution.
Your money is at the Terzo Pension Foundation of the WIR Bank. The cash portion is in the Terzo Pension Foundation’s interest-bearing collective account. Credit Suisse acts as custodian bank for securities within the Terzo Pension Foundation. Your money will be kept safe in Switzerland. Incidentally, the cash portion of your pension assets enjoys a bankruptcy privilege (max. CHF 100'000 per client) in the event of bankruptcy of the bank. More information can be found at: www.esisuisse.ch
The VIAC app runs in the same high-security zone as the e-Banking from various Swiss banks. Furthermore, your data will only be stored in Switzerland at two geographically different locations for maximum data security.
The VIAC app runs in the same high-security zone as the e-Banking from various Swiss banks. Access to the VIAC App is protected by your personal password. Already during the registration process we support you in creating a secure password. As soon as you want to make substantial changes, we will send you a code via SMS for maximum security, which you have to enter for confirmation.
No, the cash assets of all Pillar 3a foundations are only privileged in the event of the custodian bank's bankruptcy. The privilege means that the assets are to be allocated to the second bankruptcy class. Your money, which is not invested in securities, is managed by WIR Bank, a purely Swiss and cooperative institution. With the bankruptcy privilege, cash assets of up to CHF 100'000 per client are given preferential treatment in the event of bankruptcy of the account-holding bank. Securities are held at Credit Suisse. Securities are regarded as special assets, are also protected in the event of the custodian bank's insolvency and are not included in the bank's bankruptcy assets. More information can be found at: www.esisuisse.ch
As safe as any other bank or pension foundation. You pay every franc directly into the Terzo Pension Foundation of the WIR Bank. The Terzo Pension Foundation is independent and responsible for the secure, needs-oriented management of the pension assets of its clients. It has been operating successfully on the Swiss market since 23 October 2002 and has already been entrusted with more than CHF 850 million in client assets.
If the WIR Bank finds itself in financial difficulties, it is the task of the Terzo Pension Foundation to take the necessary measures to protect the pension assets of its clients (e.g. this may result in a change of custodian bank). With the bankruptcy privilege, your account assets up to CHF 100'000 will be given preferential treatment in the event of bankruptcy of the account-holding bank. Securities are held at Credit Suisse. Securities (including our index funds) are regarded as special assets and do not fall into bankruptcy assets in the event of the custodian bank's insolvency. More information can be found at: www.esisuisse.ch